FAQ

  • How can I reserve?

    You can fill in the form under our website By E-mail, under info@campinglidocannero.com

  • How can I pay the deposit of my booking?

    The payment has to be carried out within 5 days after receipt of the booking confirmation.
    By credit card via our website in the section Online Payment.
    By Paypal, following the instruction written in the email of the confirmation.
    With a money transfer on the bank account.

  • Am I allowed to bring my dog with me?

    In our accommodations and in the camping dogs are allowed, except for the coco tents.
    They must be kept on a leash.
    Dogs are also allowed on the beach, and they can go in the water.

  • I have reserved an accommodation, what shall I bring? What is there?

    Sheets and towels are not there, so guest can bring their own, they can also be rented at the reception (sheets: € 8,90 for the double/ € 6,90 for the single; towels: € 6,90).
    Pillows and blankets are at your disposal inside each accommodation. Cutlery and pots are also there.
    The final cleaning costs € 30,00 / 35,00/40,00, depending on the accommodation.
    The kitchen stove and ware have to be cleaned in every case by you, otherwise € 25,00 will have to be paid.
    It is absolutely not possible to put a tent outside the reserved accommodation.

  • What happens at the check-in? How does it work?

    At your arrival all passports / identity cards must given to the reception.
    If you have rent an accommodation, please show the receipt of your deposit and remember that a deposit of € 150,00 has also to be paid, in cash only.

  • How can I pay?

    You can pay your bill cash or by debit card or credit card (Visa or Mastercard).

  • Can I take my boat with me?

    Yes, you have to reserve a mooring place at “Portobello Cannero Riviera”
    At the reception you can get the rules of Lake Maggiore that must always be kept on board.
    All motorboats, that are longer than 2,5 mt, require an identification mark for Lake Maggiore.

  • Are there washing machines and dryers on the camp-site?

    Yes, there are. Coins are sold at the reception (€ 5,00 each one). The powder can be bought at the minimarket.

  • Which accommodations have airco?

    Bungalow and the Coco Tent have the airco that can be asked and bought to the reception.

  • What are the check-in and check-out times?

    For the camping, check-in time is from 11.30 to 20.00.
    Check-out is until 11.00.
    For bungalow, caravan and coco tent, check-in time is from 14.00 to 20.00.
    Check-out is until 10.00.
    In case of late departure, an additional night will be char